IT Support Engineer – 2nd Line

Posted: 3 September, 2020

IT Support (2nd Line)
Location – Hereford
Salary – Up to £25,000 depending on experience

Elephant Stone Recruitment are delighted to be able to offer an exciting opportunity for an experienced IT Support Engineer to join our client, a growing professional computer support business who support both commercial and home users.  This is an excellent opportunity for someone who wants a long term career within a company that’s growing and progressing.

You will benefit from joining a professional business with lots of development opportunities to progress your skills experience and career whilst working within a fun, fast paced environment.

Duties of the IT Support professional will include:

  • Providing a high level service to efficiently resolve customer issues working withing agreed SLA’s
  • Provide support over the phone and onsite where necessary
  • Root cause analysis and investigation for incident and problem management

Key skills required include:

  • A strong background in Technical Support environments
  • Experience with multiple operating systems and computer devices
  • Hardware and software experience as well as good networking skills
  • Good experience of MS 365 and MDM.
  • Experience in Active Directory and MS Servers.
  • Full UK driving licence

For more information please apply ASAP.

Elephant Stone Recruitment Limited is acting as an Employment Agency in relation to this vacancy.


Interested in applying?

Let’s keep it simple. If you see a vacancy you like simply make a note of the position reference in the job title and email your CV or call 07811 450160 to discuss opportunities.

We never forget a candidate here at Elephant Stone Recruitment!

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