Posted: 3 September, 2020
Organisation: To be discussed on application
Salary: 25000 GBP/year
IT Support (2nd Line)
Location – Hereford
Salary – Up to £25,000 depending on experience
Elephant Stone Recruitment are delighted to be able to offer an exciting opportunity for an experienced IT Support Engineer to join our client, a growing professional computer support business who support both commercial and home users. This is an excellent opportunity for someone who wants a long term career within a company that’s growing and progressing.
You will benefit from joining a professional business with lots of development opportunities to progress your skills experience and career whilst working within a fun, fast paced environment.
Duties of the IT Support professional will include:
- Providing a high level service to efficiently resolve customer issues working withing agreed SLA’s
- Provide support over the phone and onsite where necessary
- Root cause analysis and investigation for incident and problem management
Key skills required include:
- A strong background in Technical Support environments
- Experience with multiple operating systems and computer devices
- Hardware and software experience as well as good networking skills
- Good experience of MS 365 and MDM.
- Experience in Active Directory and MS Servers.
- Full UK driving licence
For more information please apply ASAP.
Elephant Stone Recruitment Limited is acting as an Employment Agency in relation to this vacancy.